Big Bus Tours is the world’s largest operator of open-top sightseeing tours, fueling the spirit of adventure in 23 world-famous cities across four continents. Beginning its journey 28 years’ ago, with a fleet of only three buses, Big Bus Tours has swiftly expanded to a global fleet of over 400 hundred open-top buses, turning 5 million tourists into explorers, every year. Big Bus Tours operates in London, Dubai, Hong Kong, New York, Las Vegas, Chicago, Abu Dhabi, Budapest, Istanbul, Miami, Muscat, Rome, Paris, Philadelphia, San Francisco, Darwin, Sydney, Vienna, Washington DC, Dublin, Singapore, Los Angeles and Berlin with a sightseeing concept designed to provide a flexible approach to city discovery. Each open-top bus tour provides a hop-on, hop-off facility at a variety of interesting locations, with complimentary additions to enhance the visitor sightseeing experience. In February 2015, private equity firm Exponent purchased Big Bus Tours, with a shared vision to make Big Bus Tours the number 1 thing to do in each world-famous city. In 2016, Merlin Entertainments PLC became a shareholder, offering a natural synergy with Big Bus Tours and Merlin attractions and experiences around the world. With entertaining guides and commentary and knowledge of the latest events in each city, the Big Bus City Crew leaves every passenger with a story to tell.

We are looking for a number of passionate and dynamic Tour Bus Drivers to join Big Bus Tours on a permanent, casual or seasonal basis. Please specify the type of work you are interested in when applying.

The main responsibility of a Tour Bus Driver is to drive our customers on designated routes in London, and to prioritize safety and maintain a high standard of driving. To ensure that the companies schedules and routes are adhered to. To always greet customers with a smile and be an important part of the customers Big Bus Adventure.

Key Responsibilities

Professionalism

• Report on time to the depot (or office) as scheduled in company uniform
• Perform and complete walk-round checks / pre-trip inspection of assigned bus for Tour including checking if bus is clean and ready to receive passengers
• Follow the given route and instructions as scheduled
• Play correct recorded commentary when on tour
• Stop at every bus stop on the route (regardless of whether passengers are present)
• Always maintain the safety of the bus and passengers during the tour
• Follow all traffic laws rules / regulations
• Report any incidents or accidents immediately per company policy

Team Spirit

• Collaborate closely with all team members to deliver highest level of customer service
• Always greet customers with a smile and kind approach
• Have a flexible approach to work

Requirements

Knowledge

• Knowledge of the tourist industry
• Customer Service experience
• Familiarity with London roads and routes an advantage
• Willingness to use company ticket machines to sell tickets and redeem vouchers

Skills

• Excellent driving skills
• Excellent customer service skills

Competencies

• Valid driver’s PCV license
• Valid Drivers Qualification Card
• Knowledge of basic English language
• The right to live/work in the United Kingdom

Full time 40 hours per week working on a rota defined by the Traffic Manager, in compliance to working time directive.

Weekend working essential on Full Time Contracts.

May be required to work outside normal hours due to the nature of the business and operational needs.

Casual staff to give availability through the companies assigned data base.