South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

This role is working in the Recovery House.

Recovery Houses are to provide an alternative to acute hospital admission in both the East and West of the county. This is achieved by providing appropriate, timely support within the Recovery Houses environment, where guests can stay for up to 2 weeks, pro-actively preventing a crisis escalating.

Our Support Workers work within the following principles –

• Person centred
• Strengths focussed
• Recovery oriented
• Building resilience
• Supportive of positive risk taking and risk sharing

Mental Health Recovery Workers will develop customer led support using person centred and psychologically informed approaches by providing advice, support and information for those in or approaching mental health crisis.

7 day rotating shift pattern, and requires sleep ins that are paid at a fixed rate.

Externally, you will build strong working relationships with statutory and third sector agencies to help support and develop the service thereby empowering customers towards independence and positive wellbeing. Specifically, these may include; Home Treatment Team, Local Authority Housing Teams; Police, IDVA, Housing Benefit staff; DWP staff; Community Mental Health Teams; Social Services; Offender Management services in a multi-agency approach including third sector agencies and others.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

• Have knowledge of housing or care sector
• Enjoy working in a diverse and sometimes complex organisation
• Confident and inspiring to our customers
• Be resilient, have a positive attitude and be solutions focused
• Organised, with good time management skills to prioritise and achieve objectives
• Be a strategic thinker & financially astute to achieve the business plans
• Have excellent communication skills, written and verbal
• Able to problem solve, analyse options and make confident decisionn