South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

The Domestic Abuse Community Team works with women and men in the community who have experienced or are still experiencing domestic abuse.

The Domestic Abuse Support Worker is responsible for providing and co-ordinating support to customers in order to enable them to address safety issues around domestic abuse, to access legal options, to address support needs, realise aspirations and move towards independent living and work.

Up2U is a programme for people who use domestically abusive and unhealthy behaviors in their relationships. It seeks to reduce the incidents of domestic violence, prevent the cycle of abuse, and reduce the numbers of children in child protection services, edge of care or children in care. Part of your working week will be to provide the partner support to this programme.

We can offer you the opportunity to:

• work within a small professional team in a friendly and supportive environment;
• achieve real job satisfaction in a rewarding and challenging role;
• focus on building trusting relationships with our customers;
• receive full training in trauma informed approaches, managing mental health, substance misuse and accommodation services;
• liaise with external providers to access services that support customers

We will be asking people to attend interviews if their application meets the requirements of the post. We are holding an Open Evening on Wednesday 22 December to share more information about the role and give you the opportunity to meet some of the team.

You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independence.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Able to demonstrate you are an effective team worker (and able to work effectively on your own, if required)

Experience with Community Support Work with a customer group

Knowledge of Domestic abuse

Able to make sound decisions

IT literate

A completer/finisher

To adhere to and work towards achieving performance against BCHA KPIs and(or) service specific outcomes

Sets high standards of service for self

Innovative and proactive. Looks at ways to improve systems and procedures for the benefit of the customer and to be more efficient.

Emotionally intelligent

Flexible to change

Acts professionally at all times

Has a positive outlook, calm and considered

Resilient

Innovative and proactive. Looks at ways to improve systems and procedures for the benefit of the customer and to be more efficient.

Emotionally intelligent

Sound understanding of safeguarding and adhering to safeguarding practises