South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

This role will be central to supporting the Homelessness, Health and Wellbeing Directorate in the process of learning and understanding the current infrastructure available for data collection, storage, and analysis, as well as the critical digital systems being used across the business. This will predominantly focus on systems supporting staff and customers.

The Data & Quality Lead supports the effective delivery of contractual requirements particularly in relation to collation and reporting of management information and trend analysis, measuring impact, and making recommendations to the Executive Team.

We can offer you the opportunity to:

• work within a small professional team in a friendly and supportive environment;
• achieve real job satisfaction in a rewarding and challenging role;
• focus on building trusting relationships with our stakeholders
• receive full training in trauma informed approaches, managing mental health, substance misuse and accommodation services;
• utilise BCHA systems for the most effective use of collating data

You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independence.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Closing date: 01/11/2022

Strong proven experience in the use of case management systems, advanced Excel skills and the ability to extract and analyse large data sets, accurately and to tight deadlines

A proven ability to think critically and creatively and impact on, and influence, performance and outcomes using a solution-focussed approach

Experience of evaluation or impact measurement

The communication skills it takes to develop and maintain effective working relationships with colleagues at all levels

Excellent organisational and time management skills, strong attention to detail and the ability to prioritise a busy workload

A flair for report writing and the confidence to create and deliver presentations to a varied group of internal and external stakeholders