South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

Do you want to start your career at BCHA?

The Complex Needs Night Support Worker will work predominately in one geographic location, although some reasonable travel may be required. They will work with all team members and other employees of the BCHA group. Externally working with statutory and third sector agencies, including Local Authority Housing Teams; Housing Benefit teams; DWP and others as required

The Complex Needs Support Worker is expected to provide a professional out of hours’ customer service which ensures the security of the building and the safety of customers and visitors.

In this role you will prevent breaches of occupancy agreements by proactively managing incidents in a timely and appropriate manner to deescalate situations.

To work within the BCHA framework of ethical values including: personal integrity, the importance of every individual, outstanding service of people, the importance of working together whilst adhering organisational policies and procedures.

You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independence.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Rolling interviews on offer. We will interview once we have recieved the application.

We are looking for poeple who share our passion to end homelessness.