Community & Commercial Engagement Coordinator (£25,779.500 - £27027.00, permanent 37.5 hours per week)

Bournemouth Churches Housing Association Poole United Kingdom Support services

Company Description

BCHA are a diverse and growing specialist housing, learning and support provider. We are currently recruiting for a Community Engagement Coordinator to join our team at The Factory our bespoke building in Poole.

The Factory Team work closely with a wide range of stakeholders, predominately in the Bournemouth, Christchurch and Poole area, by offering a range of services, including, Co-working desk hire, Conferencing and training facilities, Boardroom/Meeting room hire, business rental space, community café and garden space offering volunteer opportunities.

Position

You will be responsible for coordinating a range of functions that will meet the needs of the customers, working with a wide range of people, from businesses, local authorities, colleagues of BCHA and the wider community, in a wide range and innovative program of activities.

You will be responsible for engaging with individuals, families, councillors and community groups who are under-represented in the area, you will support them to come together to access services and training while increasing participation and reducing isolation.

We can offer you the opportunity to:

work within a small professional team in a friendly and supportive environment;
achieve real job satisfaction in a rewarding and challenging role;
Identify, maintain and strengthen links with relevant local community organisations, community and faith groups, GPs and stakeholders.
Identify barriers to accessing services within the local communities and formulate strategies as to how these might be overcome.
Develop and assist with the delivery of support sessions, workshops and training.
Source training in relation to the programmes objectives.
liaise with external providers to access services that support customers

You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independence.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

Requirements

Strong communication skills (ability to communicate with our customers)

Experience working within resident / customer engagement

Excellent presentation skills

Able to demonstrate that you put the customer at the heart of all you do

Ability to handle situations of conflict or potential conflict with customers who may be distressed or potentially aggressive and to do so in line with BCHA’s policies and procedures

Evidence of ability to use the full Microsoft Office Suite of tools

Knowledge of online video platforms including Teams and Zoom

Ability to use social media to create awareness of generate interest

Able to demonstrate you are an effective team worker (and able to work effectively on your own, if required)

Attachments

CommercailCommunityLeadCo-ordinator002.doc

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6. EMPLOYMENT CHECKS - SAFEGUARDING

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share this commitment. As part of our commitment, we will ensure that all potential employees satisfy our employment checks.
Please note that if you are offered a post, you will be required to undertake further checks, including references, and may be required to provide a Disclosure from the DBS (dependant on the job role).

Rehabilitation of Offenders Act
BCHA treats applicants who have a criminal record fairly and will not discriminate because of a conviction or other information revealed. Possession of a criminal record will not automatically prevent applicants from working at BCHA. As part of the recruitment process any information revealed regarding a criminal record will only be considered in light of its relevance to the post for which the candidate is applying. As you are applying for a post which is eligible for a DBS Disclosure, you are required to declare information on any convictions, cautions, reprimands or final warnings, which would not be filtered in line with current guidance.

Therefore, if you have received a conviction or caution, which would not be filtered in line with current guidance, you must provide details below.(including any convictions in a court of law outside of Great Britain) and any prosecutions that you have pending. If there are none, please write ‘none’.

7. ADDITIONAL INFORMATION

We are committed to interviewing people with a disability who meet the essential criteria of the person specification. The Disability Discrimination Act defines a person as having a disability if he or she has,” a physical or mental impairment which has a substantial and long-term adverse effect on his or her ability to carry out normal day to day activities”.

Do you have a disability? We will make reasonable adjustments to help a person with a disability through the application & selection process and, if successful, to assist you in carrying out the duties of your job.

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We will seek references as detailed above and may approach other previous employers for information to verify particular experiences or qualifications.We may also ask previous employers for information about disciplinary offences relating to children, young people or adults, including any in which the penalty is ‘time expired’ (that is where a warning could no longer be taken into account in any new disciplinary hearing for example) and whether the applicant has been the subject of any child protection or vulnerable adult concerns. Please provide any details below of any issues, such as those described above that may be raised by any potential references. If there are none, please write ‘none’:

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You understand that if, after appointment, any information is found to be inaccurate, this may lead to dismissal without notice.

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