About Appello

We are committed to transforming lives through technology enabled care services, blending the expertise in our monitoring center with the latest digital technology being created by ourselves and our partners.

Becoming the UK's largest monitoring centre, supporting over 200,000 people across the country, and developing the first digital telecare system has been no small feats.

Our ambitions though are still significant and as our population ages the requirements for services that empower people to live independent, happier and healthier lives will continue to grow.

To learn more about us please watch the video https://youtu.be/8NBjlp_WoCY

To provide a range of on-site support to the Contracts Manager to help facilitate the successful and timely completion of installation contracts.

Main Responsibilities and Activities

• Providing regular feedback (written and verbal) to Regional Contract Manager regarding all projects under their control.
• Carrying out of Quality checks of all installation works undertaken.
• Providing technical assistance and training to other engineers or sub-contractors.
• To continually monitor and assess the quality of sub contractors to successfully commission installations process
• Working closely with clients and service users to ensure a professional and efficient service is provided at all times
• Provide technical assistance to resolve any issues during the configuration and commissioning phases
• Ensure training of the system is delivered to service users
• Liaise with suppliers on technical issues during the installation process providing clear written communication of any issues
• Carry out site surveys prior to proposals being generated

This role would be ideal for someone with experience in any of the following Fire, Security, Warden Call, Service, Telecoms technician.

• Logical thinker who is able to multi-task and prioritise their own work load.
• An interest in emerging technology
• Customer Service focus
• Ability to supervise projects effectively adhering to timescales, quality.
• An ability to work under pressure and to meet tight deadlines is essential, as is, a “can do” positive attitude.
• Strong time management and planning
• Good communicator and influencer
• Ability to work as part of a team and individual
• Reliable with a flexible approach

What we will offer you:

Professionally:

• Development within a motivated and professional team
• Continued training to build confidence and knowledge

Package: Up to £39,750 includes car allowance

Contract Term: Permanent

Hours of Work: Monday to Friday 9am-5pm

Location: Field Based - Ideally located in Guildford, Crawley, Woking, Epsom

Benefits:

• Business Mileage
• All IT equipment and tools required for the role.
• 25 days holiday plus Bank Holidays
• Pension Scheme, up to 4% Company matched
• Discretionary Company Sick Pay
• Life assurance 2x annual salary
• Discounted voluntary benefits
• Private Medical Insurance-Personal Cover