About Appello
We are committed to transforming lives through technology enabled care services, blending the expertise in our monitoring center with the latest digital technology being created by ourselves and our partners.
Becoming the UK's largest monitoring centre, supporting over 200,000 people across the country, and developing the first digital telecare system has been no small feats.
Our ambitions though are still significant and as our population ages the requirements for services that empower people to live independent, happier and healthier lives will continue to grow.
20 Hours per week - Monday to Friday - 14:00-18:00
Location: Remote WFH
Sharing our purpose and team spirit, you will play your part every day.
With a cool head, you’ll be handling calls and emails from Development Managers, healthcare proffesionals the elderley and vulnerable and also their relatives. ensuring you are delivering excellent customer service.
This is a rewarding role where trust is key. But some calls can also be tough - so you’ll need to be resilient too!
What you will need to make a difference...
If you’ve got the right attitude and personality, we’ll provide you with all the training you need to be the best you can be and answer calls quickly and calmly. As the voice of Appello, you’ll put people at ease, record details accurately and swiftly act on requests, escalating things where needed.
Minimum supported broadband requirement is:
Appello Perks 😎
📧 Ready to join our team? 📧
If you are keen to find out more and have the necessary skills, please apply now with your up to date CV.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the HR Team on 01425 626337.