Accounts Assistant

Appello New Milton United Kingdom Finance & Purchasing Hybrid
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Company Description

About the Appello Group

We are committed to transforming lives through technology enabled care services, blending the expertise in our monitoring centre with the latest digital technology being created by ourselves and our partners. As the UK's largest telecare monitoring and digital equipment provider, we support over 300,000 vulnerable people in our communities to live safer, happier, and more enriched lives.

Our journey of supporting housing, health and social care dates back to 24th June 1988 when we took our first emergency call from our Head Office in New Milton, Hampshire. With a team of just five employees, we were pioneers for emergency monitoring within the housing sector. Over the next decade our business grew considerably as did our team.

The Appello Group now consists of many brands, including, Appello and Careline365, all are equally pivotal in our continued growth and commitment to improving the safety and wellbeing of our communities.

Today, we operate from multiple locations across the UK, with offices in Hampshire, Wiltshire, and Norfolk, and a team of remote workers all over the UK.


Accounts Assistant

Contract: Fixed term maternity cover contract, approx 9 months

Hours: 35 hours per week

Shift pattern: Monday to Friday 09:00-17:30

Salary: £23,000 - £25,000 per annum, dependant on experience

Location: Hybrid - New Milton - every Wednesday in the New Milton Office each week

** we cannot accept applicants from outside of the UK and applicants must live within a commutable distance **

Start date: ASAP

Appello Perks 😎

  • 23 days holiday rising to 25 days annual + bank holidays
  • We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • 24/7 employee assistance programme
  • Family and friends’ discounts on our services & products
  • Pension Scheme, up to 4% Company matched
  • Life assurance 2x annual salary

We are looking for a Accounts Assistant to help in our busy accounts department in New Milton.

On a daily basis you will be involved in the following :

· Assisting with process refunds

· Assisting in resolving invoice queries

· Assisting with customer queries by phone and email

· Assisting with Bank Reconciliations and cash posting assistance

· Assisting with raising invoices

· Assisting with accounts payable invoice posting

· Supporting the preparation of management accounts and month-end duties

· Providing cover for the finance team during holidays

· Any ad hoc admin duties as required




  • Previous experience in an accounts office is essential.

Qualifications & Training


  • Educated to a GCSE level or equivalent with experience in accounting systems


  • Working towards a professional qualification such as ‘AAT’ would be an advantage but is not a necessity

Skills ,Special Knowledge


  • A good degree of computer literacy particularly Excel.


  • Knowledge of Microsoft Business Central would be an advantage

Personal Attributes

  • High level of focus
  • Accuracy and attention to detail · Able to multi task
  • Organised and work to deadlines
  • Good Communication skills (verbal & written)
  • Reliable
  • Professional outlook

Other information

📧 Ready to join our team? 📧

If you are keen to find out more and have the necessary skills, please apply now with your up to date CV and don't forget to register and complete the online assessments!

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the recruitment team on 01425 626337.