Carer Adviser

Age UK Oxfordshire Abingdon United Kingdom Action for Carers
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Company Description

We are seeking to recruit an Carer Adviser to join our team covering the Vale of White Horse and South Oxfordshire Area.

Hours; 24 - 32 hours per week, working Wednesday, Thursday and Friday.

Contract; Permanent

Salary; £12.86 rising to £13.18 after probation


  • Working from Home and Flexible working
  • Free on-site parking
  • Pension scheme
  • 25 days holiday, plus Bank Holidays. Increasing to 30 days after 5 years continuous service
  • Charity paid cash health plan
  • Cycle to work scheme
  • Charity sick pay

Closing date; 16th October 2023

Interviews; 1st November 2023


Caring is such an important part of life. No matter what race, religion or society, caring will cross most of our paths at some point. Carers Oxfordshire has a clear and simple vision of improving lives for carers. Often a carer is so focused on helping their friend or loved one that they pay no attention to their own needs. The support we offer allows carers to consider their own well-being and not to feel guilty that they have to think of themselves.

Carer Support Advisers provide direct support for Carers who have significant or complex needs within Primary Care setting.

The Advisers will be responsive and flexible, using expert knowledge and skills to help Carers to maintain their caring role. They will facilitate choices which will enhance Carers ability to maintain their own personal wellbeing while also supporting a whole family approach.

Supporting carers with light touch support needs and helping them to access other services to improve the carers wellbeing.




· 3+ O levels/GCSE/CSE or equivalent; grades A-C including Maths & English;


· Relevant qualifications in community development / information and advice;

Relevant experience:


· Working with people using a person-centred approach to their needs;

· Working collaboratively with other statutory and voluntary agencies;

· Identifying individual issues and providing relevant information and support to vulnerable people to act on the information


· Community outreach and / or community development and marketing;

· Working in the Charity environment and working with volunteers;

· Maintaining a database;

Relevant knowledge/skills:


· Excellent oral and written communication skills, able to relate to people at all levels and in differing circumstances;

· Very good IT skills including Microsoft: Excel & Word; email, internet etc and the ability to keep accurate, up to date records;


· Good negotiation and presentation skills;

· Knowledge of the locality;

Personal attributes:


· Strong values of dignity and respect for people and their right to choice and control over their lives;

· An ability to have a whole family approach to providing services and support.

· Emotional resilience

The ability to:

· Work to deadlines;

· Prioritise & work well under pressure;

· Work on own initiative and as part of a team;

· Deal appropriately with sensitive and confidential matters;

· Commitment to Equality and Diversity


· Willingness to learn new skills.

· Ability to speak to groups and organisations;

Special Requirements:


· Prepared to work flexibly and undertake occasional evening and weekend work;

· Use of a car is essential and the post will be subject to a DBS check;